Customer Service I would prefer that when I talk with customer service that I could use my loyalty points, as opposed to just when I place an online order. Being able to work with someone who is knowledgeable is part of the reason that I like to call Ace Ticket in the first place.

Tickets weren’t sent Tickets weren’t sent! Had to go to will pick up an hour early and never sent! On phone twice at will call with nothing but frustration and waiting til 10 minutes prior to show time! Finally received two tickets from Ticketmaster with a response we will not charge you for handling fees! Poor business, should have got some refund for frustration alone excluding the inconvenience! Never again! Poor representation!

Robert was a pleasure Robert was a pleasure! He listened attentively to my reminiscing about when the Newport Jazz Festival was at Fenway park for a couple of years back in the 70s. I explainled that was the last time I had attended a concert at Fenway. Robert worked with me to assure my best value on my ticket commitment! I’ll be sure to seek Robert out for my next purchase at Ace! Thank you so much! Marc Cedrone

Great service and quick delivery of… Great service and quick delivery of tickets

I have been a customer for many years… I have been a customer for many years now - I tell lots of people how great Ace Ticket is to deal with. I have never had a problem with actually receiving the tickets - I have never heard of anyone else having problems with receiving tickets purchased on this site.