John
GBThe seats were as advertised but the… The seats were as advertised but the costs added over and above the $400+ base price of the ticket were just egregious. Online sellers have got to be reigned in and it would be nice if Vivid seats was leading the change.
Satisfied Customer
GBA Day at theTexas Rangers Game It was an awesome experience! We were celebrating my son's 25th Birthday & all went well. The ticket purchase was easy. I had a few questions about downloading the tckts after I bought them & customer service representative was very helpful!
Kasandra
GBSo my original tickets were canceled by… So my original tickets were canceled by the sender once I downloaded them. Then 1hr before it started they said ok no problem we will send you replacements in 5 minutes. Got absolutely NOTHING!!!! I want a god damn refund. Now they have to evaluate this. I demand a refund. Or I’m going to court.
Matthew Hassler
GBAbsolute fee robbery While I really enjoyed the game I attended, the add on administrative costs, $70 per ticket in my case x 3, is absolute robbery and not at all a fair value for the seller or the buyer. I would feel totally good about a 5-10% fee, but 40%?! How is this sh** even legal. Live events fees are reaching abusive levels and something needs to change.
Doc Holiday
GBA pleasant ending! I was unable to complete the purchase online. I had chosen PayPal as the pmt method but your vivid app apparently wouldn't let the payment go thru, Even tho it was listed as an option. So, I looked up the contact us number and called. The nicest lady with a really soft voice took me professionally and promptly thru the process. I was much easier than expected, ot that I'd ever experienced before in a similar situation.