It good to be at Santiago Bernabéu to… It good to be at Santiago Bernabéu to watch Real Madrid I was very impressed and happy

Bad service, bad customer support, ridiculous post-service Purchased 3 tickets for a Match in several months in advanced (Electronic tickets). After delivery dates passed off ( very same match day) they cannot provide the tickets or any alternative. According to their terms & conditions: "... a refund up to a maximum of [120%] of the ticket price of each ticket not delivered." They do not want to compensate anything and offered a 5% discount coupon (it is ridiculous) in addition to the refund. Already responded to their mails so hope they agree to accomplish their own terms & conditions, otherwise, we will try to go through legal procedures

Football tickets Speed of tickets to arrive was great, although the codes to scan did not work at the match turnstile so we then had to queue to get paper version but all in all an enjoyable day.

If there was just a bit more…interaction If there was just a bit more interaction between ordering and receiving tickets.Ordered my tickets around November for a Christmas present match was on 31 January.There were no updates and tickets only came day before.Now that I have used the site and know how it works I wouldn't be as nervous and would be happy to recommend.Will be ordering tickets for future matches from this site.

bit shocked when you got a ticket at last minutes I have purchased a football ticket for my team LFC as my birthday present gift But I have a bit shocked when I did not get my ticket on the last minute on that day just a few hours before the match which I didn’t happy but this company can be trusted and you will get a ticket. Need to improve