JB
GBI’d give zero stars if I could I’d give zero stars if I could. Received a gift box to AMC for Christmas from a friend. My experience was impossible to register because my code was 9 digits and the website only takes 7 or 12 digits. Reached out to customer service with zero reply. A month later, I tried again and this time their website had been updated to tell you to add 000 if your number wasn’t long enough. I get through the registration process and then I’m told my experience has already been completed?!?!? There’s no way to redeem my AMC tickets. WTAF is this POS service? You consider yourself a gifting service?? I would never subject any of my friends to this bulls^%# and I’ve told my friend who gifted it to me that they should never use this service again. Utter trash.
Daniel Chen
GBThis company is a complete scam This company is a complete scam. We went to a “partner restaurant” and they had never heard of WonderBox before. We couldn’t redeem the voucher. Seems like WonderBox is lying about their partnerships. We will be filing a complaint with the NY district attorney as well.
Ji
GBThankful for Judi! I was skeptical with Wonderbox at first since it seemed as though I was jumping through various hoops and never quite landing on what I needed. However, I was able to contact customer service and work with Judi who was excellent. He was able to not only activate my lost gift card, but also send me the voucher for the restaurant I needed for the same night! So thankful for his help!
Molly Winkowski
GBWorst Customer Support I ordered a Wonderbox and have been following when it was supposed to be shipped. It was supposed to ship 5 days ago so I decided to reach out to Customer Support to get an update on the status. I emailed them and the only response was for my order number, I sent it and then no one gets back to me. I have tried calling multiple times and it keeps saying their support center is closed when everywhere I look on their website says they are open 9am-5pm. I am getting so frustrated that I spent a lot of money and expected the gift to be delivered BEFORE Christmas but I can't even get ahold of someone. I read another recent review about them kind of complaining about the same issue and when they said they aren't convinced this is an actual company, I am actually starting to agree. I will never purchase from this company again nor would I ever recommend it.
Nicole Papetti
GBWide range of experiential gifts Go Dream had a wide range of experiential gifts, with something available for nearly every price range. The buying experience was very easy, and I appreciate that there were no hidden fees when I went to check out. Would definitely use again.