Awesome customer service support fixing my ticket release issue Bought last minute Gametime tickets within 2 hours of show. My tickets didn't go over to my account after waiting an hour & was told seller hasn't release my tickets. Bought last minute many times before & this has never happened like this. Customer rep supported me via text and was able to find me a comparable ticket that was same price & better seating. Got me those tickets 30 minutes before the show. Thanks to the awesome teamwork!

It was my first time using GameTime and… It was my first time using GameTime and I was nervous about it. I can say, I had the best experience and great customer service when I called them. I will be using Gametime moving forward and letting all my friends and family know about gametime. Excellent Job

Gametime Unauthorized Purchase Scam I received an unsolicited text and email on 02/10/2024 from Gametime telling me that I had just received two tickets to the Golden State Warriors vs. Phoenix Suns NBA basketball game at Chase Center. The tickets were $200 each for 100 level tickets (would typically go for well over $600 each). I had never heard of Gametime before so assumed it was a scam based on the price and the fact I was out of town. Sure enough a charge of $400 shows up on my credit card statement which I immediately flagged as fraudulent and was issued a new card. After investigation both Chase and Gametime are refusing to refund the fraudulent charge. Again, never heard of Gametime or downloaded their app.

Fees poorly listed and not fully disclosed Fees poorly listed and not fully disclosed. Not accommodating and abrupt customer service. AVOID! Full story Purchased tickets for a local hockey game listed at $281. Paid via my phone so did not view the "all in price". Received an email receipt which said their fees were $110, which was 40% of the ticket price. Asked for refund and was told it was not possible and I should try to resell the ticket

the seller backed out on us on gameday… the seller backed out on us on gameday on tickets I had bought months before for a steelers game. Gametime replaced our tickets with an upgrade to club level seats at no extra cost. Gametime staff kept me in the know until new tickets were issued. Great experience by the gamete staff.