It was my first time using GameTime and… It was my first time using GameTime and I was nervous about it. I can say, I had the best experience and great customer service when I called them. I will be using Gametime moving forward and letting all my friends and family know about gametime. Excellent Job

We liked our seats once we got them We liked our seats once we got them, the seats sent to us were not correct and we missed the first quarter until we could get the correct seats. The help desk were great but they couldn't get a hold of the seat owners and so we had to wait until they sorted it out. I think it was true mistake and am thankful they figured it out just unfortunate we payed good money and missed part of the game.

Great customer service So through the gametime app I somehow accidentally purchased 6 tickets on the wrong date. I initially chatted with someone who said I’d have my money credited back within 24 hours, I gave it 48 hours and didn’t see my money. I reached out again and was out in contact with Desa in customer service. She was able to get me a full return outside of the 24 hour policy, she was great and very helpful and without her I might have lost one thousand dollars. So thank you Desa!! I hope this review finds you, you’re the best!

VERY EXPENSIVE SCAM! Virtually all of the 1-star ratings below happened to me. gametime is a scam. Their "all-in" tickets are $98.34 more than LiveNation and LiveNation tickets, including parking. Many comments from frantic customers complain that their tickets never arrived, arrived the day of, the day after, or after the event started...lord knows if I will ever receive my gametime tickets. They've been told they can't return tickets for a full cash refund - only gametime credit. Can't price match for cash difference, again, only gametime credit. THEY DO THIS INTENTIONALLY BECAUSE THEY KNOW THEY ARE SUCH A SHADY COMPANY THAT CUSTOMERS ARE EITHER STUCK WITH A gametime CREDIT & HAVE TO USE gametime AGAIN, OR BETTER YET THE CUSTOMER WILL JUST GIVE UP.

Grateful for how fast and reliable 👍 Although at the last concert I had a delay in sending the tickets because I bought them late, I called and spoke with Jena and she was very friendly and resolved my problem quickly. They are fast, reliable and secure. 👍