We liked our seats once we got them We liked our seats once we got them, the seats sent to us were not correct and we missed the first quarter until we could get the correct seats. The help desk were great but they couldn't get a hold of the seat owners and so we had to wait until they sorted it out. I think it was true mistake and am thankful they figured it out just unfortunate we payed good money and missed part of the game.

Unbelievably bad customer service Unbelievably bad customer service. Bought tickets from Gametime that turned out to be fake. Was standing next to the box office who also confirmed it was fake, and still wasn't given a refund. Refused to answer questions in a straightforward manner, and no clear resolution offered. Never again.

Great customer service So through the gametime app I somehow accidentally purchased 6 tickets on the wrong date. I initially chatted with someone who said I’d have my money credited back within 24 hours, I gave it 48 hours and didn’t see my money. I reached out again and was out in contact with Desa in customer service. She was able to get me a full return outside of the 24 hour policy, she was great and very helpful and without her I might have lost one thousand dollars. So thank you Desa!! I hope this review finds you, you’re the best!

the seller backed out on us on gameday… the seller backed out on us on gameday on tickets I had bought months before for a steelers game. Gametime replaced our tickets with an upgrade to club level seats at no extra cost. Gametime staff kept me in the know until new tickets were issued. Great experience by the gamete staff.

It is a scam It is a scam, I bought 2 tickets for an event, I received some tickets for another area that was not what I bought. and when I called them they told me that it was a problem with the system that they can only give me a credit of $200 with that I did not buy even a quarter of a ticket for that event and all this just 1 month from the event when the tickets are already sold out in that area. They do not insure your ticket. Do not buy here. You buy a ticket in one area and they send you another one. SCAM PAGE