Scam artists! Avoid! At the last minute (24 hrs before the performance), they sent an email saying that they had cancelled my tickets and refunded my money for the ballet. But this was well after travel plans had been made. An in fact, they did not refund my money. DO NOT USE THIS COMPANY. They are fraudulent.

Totally fraud Totally fraud! They're reselling tickets for events at a bloated price. They also don't seem to send the tickets to people half the time anyway. Don't buy tickets form them!

Do not use this company to purchase tickets After purchasing 7 tickets from this awful company I cannot recommend anyone uses them. In fact only use them if you want to buy over priced tickets and then be charged 45% the cost of the tickets to cancel an order months in advance of an event. I have no idea how companies like this stay in business.

We Got To See The Hours After All Well we got to see The Hours at The Met after all but the overall experience was odd. On 12/1, I got a call from Jeff who said they would give us tickets in row U of the Orchestra for the same price as the uppermost tickets we had paid for and could I please redo my one star review. He wanted me to do it right then! I said no, get me the tickets and then I’d consider it. We got tickets but they had no Met Opera identification on them so we had low expectations. But Hallelujah, they were indeed legit and we enjoyed the show. So if you don’t mind an odd experience, sure, use these folks.

Bad experience with online process; saved by a human. My experience with the online process was horrible. My subsequent experience on the phone with Liza was wonderful. I used the online platform to buy two opera tickets, and I paid for two (they were not together and were different prices). I later got an email saying I bought the tickets twice--not sure how THAT happened, but it was a BIG MISTAKE and I will not use the online service ever again. By the time I went back online (next day) to choose new tickets, they had doubled in price! This is unacceptable. Plus I couldn't figure out how to apply a credit from the other two tickets I had purchased then lost. I called directly and Liza was able to help tremendously; otherwise I was planning just to cancel and dispute the charges. This is NOT a good platform!