Not bad Unfortunately, some of its employees do not explain things as well as they should. I finally, was able to contact an employee that had a better understanding of the company. She did an amazing job at putting me to ease and fix the issues I had.

Link for tickets would not work Sent link to download digital tickets, but clicking the link produced an error page that said, "This connection is not private." I tried two different browsers while signed into a secure, password protected network. Also tried on my cell phone and got the same error message. I am disputing the charge through my credit card company.

Sensational Seats Saved The Day When 'Hamilton' rolled in to our city (yes.... 'Hamilton': Famous for huge demand and low supply) I set my alarm, was online early, got in the virtual line for the venue box office, waited and waited.... and STILL did not get tix. Luckily, Sensational Seats saved the day. They had plenty of good seats to choose from. Ordering was fast and easy, (their website is a dream to use) and I received my tickets when they said I would. My Hamilton-loving 11 year old, her friend, my mom, and I absolutely loved the show, and we're so thankful for Sensational Seats!

DON'T BUY TIX FROM HERE! DON'T BUY TIX FROM HERE! There was a $100 unseen processing fee that I never saw until it came out of my account. I called the customer service phone number & an obnoxious, very unenthusiastic lady answered the phone. When I explained to her my issue she rudely retorted, "All sales are final." Do not buy from this whack sales site. Ever. For any reason.

Overall good experience Fees were high as in most online ticket sites but ticket price reduction made it more reasonable overall. Service was immediate and tickets easy to acquire and print. Now if they could just help with the drunk fan who sat in front of us😄.