Stephanie
GBNo response from compamy I reached out 3 times with no response. The arm is no longer sturdy and looks has if it's going to fall apart. Now the website is down. I'm thinking of stop making payments until I hear from someone.
Shaniece “Niecey” Curry
GBThey are taking customer money I had an event on Dec 7 2022.. Plug my booth into charge ..The power box started smoking and a pop noise happen...It has not been working since I called ,emails , called email...No one wants to help .I spend 3K for my business...I should have check this site before...I am going to fight to get my money back .I brought my booth in Sept 2022.. This is some BS. I live here in GA where the company is base. I still can't get any help
Craig Francis
GBMy 360 booth case was damaged when I… My 360 booth case was damaged when I received it. They would not exchange it stating the warranty only did not cover the case. I was offered a $100 gift card but considering I spent nearly $4000 what is that really. The case was shipped strapped to a skid with no padding or cardboard or any protection whatsoever. So I don’t understand how the customer is meant to keep a brand new damaged case. Other than that, yes my 360 works. But I am still very unhappy and disappointed.
Kim Rae
GBSooo frustrated, BEWARE!!!!! Sooo frustrated. I purchased my spinabooth in August and used it for the first time in October. It broke during the event. Just stopped totally. I called and they set me up with Techincal support. Was advised I needed a new motor, and they would ship out. I have been waiting for over a month now. I am so frustrated; they will not answer my calls, respond to my voicemails or emails. Being ignored after spending almost $4000 is ridiculous. I am losing money being that I have to cancel events that were already set up and refund their money back. I have contacted a lawyer with assistance with this matter.
K Wade
GBThe initial setup instructions were… The initial setup instructions were vague, but the customer service was so awesome... I'm Happy.