Sooo frustrated, BEWARE!!!!! Sooo frustrated. I purchased my spinabooth in August and used it for the first time in October. It broke during the event. Just stopped totally. I called and they set me up with Techincal support. Was advised I needed a new motor, and they would ship out. I have been waiting for over a month now. I am so frustrated; they will not answer my calls, respond to my voicemails or emails. Being ignored after spending almost $4000 is ridiculous. I am losing money being that I have to cancel events that were already set up and refund their money back. I have contacted a lawyer with assistance with this matter.

I order a wireless battery I order a wireless battery, the first time I went to charge it up it started smoking and made a spark. They sent me another wireless battery and it didn't even charge. I've reached out to Rufino multiple times and now I don't hear anything from him. You go to their website and it's not even up. I may have to get a lawyer and get this situation solved.

Great service here Great service here! Everything is spot on and delivered quickly

I have been emailing and calling now… I have been emailing and calling now for 30 days. The same customer service person answers, only telling me he will send it to the technical team and they take 3-5 days to return an email. In which, they need a video to see the problem but still no solution. I'm literally almost at the verge of having to close my business down because of having to cancel contracting and not being able serve customers. This is truly ridiculous, if you can't guarantee the machine will work or even be able to fix customers problems in a timely manner please just shut down.

I ordered from spinabooth.com on May… I ordered from spinabooth.com on May 11th it is now May 26th and have not received a tracking number. The website says my order has not shipped. I contacted customer service on May 23rd and they told me my order shipped through DHL but their tracking system is down and to call back I’ve been calling for 3 days and no direct answer. When I call they place me on a very long hold and never return to the phone. I may lose money, I have an event in a week but no product! This is rip-off! PLEASE DO NOT PURCHASE FROM THIS COMPANY!!