Tanya
GBBUYER BEWARE!! BUYER BEWARE!!! Purchased the 360 spinabooth and before I could even book an appointment the unit stopped spinning. Contacted customer service thinking since it was under warranty it would be a quick fix, and they tell me they will send me the little white box that seems to be the issue with alot of these "new" machine and then schedule a zoom call with a "tech" to show ME how to fix it!!! It's been over 6 months and I am still dealing with this and no-one can help or assist with some sort of refund. Not to mention they had me pay for additional shipping of $299 to send it back to them since the little white box they sent me 4 times to install myself did not fix the problem...this was 12.12.22 and 2 more months later they still have it and I can't get anyone to return my calls or emails
Franc Right
GBBad service The vinyl material was cheap, no tracking of your order. Customer services doesn’t answer or return call
Glenishia Pulliam
GBI have reached out numerous times about… I have reached out numerous times about my remote did get a response about two weeks i paid 3k this is not right. Can somebdy help
Craig Francis
GBMy 360 booth case was damaged when I… My 360 booth case was damaged when I received it. They would not exchange it stating the warranty only did not cover the case. I was offered a $100 gift card but considering I spent nearly $4000 what is that really. The case was shipped strapped to a skid with no padding or cardboard or any protection whatsoever. So I don’t understand how the customer is meant to keep a brand new damaged case. Other than that, yes my 360 works. But I am still very unhappy and disappointed.
Kim Rae
GBSooo frustrated, BEWARE!!!!! Sooo frustrated. I purchased my spinabooth in August and used it for the first time in October. It broke during the event. Just stopped totally. I called and they set me up with Techincal support. Was advised I needed a new motor, and they would ship out. I have been waiting for over a month now. I am so frustrated; they will not answer my calls, respond to my voicemails or emails. Being ignored after spending almost $4000 is ridiculous. I am losing money being that I have to cancel events that were already set up and refund their money back. I have contacted a lawyer with assistance with this matter.