They are taking customer money I had an event on Dec 7 2022.. Plug my booth into charge ..The power box started smoking and a pop noise happen...It has not been working since I called ,emails , called email...No one wants to help .I spend 3K for my business...I should have check this site before...I am going to fight to get my money back .I brought my booth in Sept 2022.. This is some BS. I live here in GA where the company is base. I still can't get any help

I have been emailing and calling now… I have been emailing and calling now for 30 days. The same customer service person answers, only telling me he will send it to the technical team and they take 3-5 days to return an email. In which, they need a video to see the problem but still no solution. I'm literally almost at the verge of having to close my business down because of having to cancel contracting and not being able serve customers. This is truly ridiculous, if you can't guarantee the machine will work or even be able to fix customers problems in a timely manner please just shut down.

The initial setup instructions were… The initial setup instructions were vague, but the customer service was so awesome... I'm Happy.

I ordered from spinabooth.com on May… I ordered from spinabooth.com on May 11th it is now May 26th and have not received a tracking number. The website says my order has not shipped. I contacted customer service on May 23rd and they told me my order shipped through DHL but their tracking system is down and to call back I’ve been calling for 3 days and no direct answer. When I call they place me on a very long hold and never return to the phone. I may lose money, I have an event in a week but no product! This is rip-off! PLEASE DO NOT PURCHASE FROM THIS COMPANY!!

The process is easy The process is easy. The product itself is high quality, Definitely recommend Spinabooth!