Ticketbud - Getting Better! I've used Ticketbud for my bar's concert venue space since mid-2014 and was initially attracted to their inexpensive "one-price" option as opposed to some of the other competition out there. At the time their service was alright, it wasn't anything great but I didn't expect it to be for the price that they were charging. For my ticketing and event management needs, they were fine. However, then in late 2014 they announced a pricing change where they were moving towards an entirely fee-based model. While it's a fairly big change, it wasn't one that made me angry. I've talked with their customer service reps before when I had an issue and they've always been very good about helping me. They've also been working hard to add new features so it's definitely been fine. One new thing I really enjoy is that you can add the very small service fee to the price of the ticket so it doesn't even show up as a service fee, and as an organizer I don't have to pay at all. So in effect, I'm saving money. Ticketbud still has a ways to go but I do applaud them for working hard to keep my business.

I'll Be Back!!! I never held a fundraiser before. Never sold tickets before. The night of my Team Fox Gala for the Michael J. Fox Foundation...never had such an amazing time before!! With over 200 tickets to sell, Ticketbud made the process so easy. Customer support that never failed, and so affordable. My money could go towards finding a cure for Parkinson's--my greatest wish. This year, I am coming back to Ticketbud and excited to see their new developments. I don't even need to look at any other websites to sell my tickets. Ticketbud could not be better!

False Advertising!!! I took the time to do a demo with a Ticketbud sales rep. He swore up and down that we would be able to rent POS credit card swipers to use with their app onsite during the event and that the fee would be waived after 5 uses. He even went so far as to say he could throw them in the mail in the next day or two for us. With such solid promises, we felt confident moving forward building out the ticketing site for our charity benefit. Two days later, when we asked to order the dongles for onsite registration, we were told that they were not available. They did not provide any explanation as to why. My experience with Ticketbud is that it was a complete waste of my time. They jerked me around and forced me to scramble to find a site that did suit our needs, one which is actually free to charities. I do not recommend Ticketbud to anyone and will not use them in the future.

Very disappointed We are a nonprofit organization raising money to help at-risk kids living below the poverty line. We used TicketBud for two years for our fundraising event for a flat fee of $99. The third year we noticed a fee of $1089 deducted from our account. When we contacted them we were told they had changed their policy. That's an outrageous increase, particularly because we had no idea they had raised their prices.

ONE STAR IS WAY TO HIGH If I could give these guys a "-5" I would have "1" is way to high!...I have had to use them three times and have had nothing but problems...first it shows the tickets available then you can't buy them...all three times technical difficulties...it showed 100 tickets available but would not allow you to purchase them...then you contact them and in the mean time they get it fixed and you are SOL...then wound up with two tickets for the same event....last time they had technical difficulties with buying tickets ....this is what they do right...it showed the Saturday tickets sold out even though when I got on there were plenty available it wouldn't allow me to buy the ticket...so I purchased the Sunday ticket but then these...explicative deleted...fixed the issue on the Saturday event and I would up with two tickets....they have no problem collecting... IF YOU ARE A BUSINESS HOLDING AN EVENT AND USE THESE PEOPLE BE PREPARED FOR YOUR CUSTOMERS TO BE REALLY FRUSTRATED WITH BOTH YOU AND TICKETFRAUD!!!