Love the flat fee! I created my event in about two minutes. Even though it was my first time to use this service it was super easy to figure it out. I'm happy that there are no per-ticket fees, unlike other online ticket companies. I had a few questions about the Sponsorbud option but the Ticketbud team was very helpful. I'll definitely be using these guys again for future events!

False Advertising!!! I took the time to do a demo with a Ticketbud sales rep. He swore up and down that we would be able to rent POS credit card swipers to use with their app onsite during the event and that the fee would be waived after 5 uses. He even went so far as to say he could throw them in the mail in the next day or two for us. With such solid promises, we felt confident moving forward building out the ticketing site for our charity benefit. Two days later, when we asked to order the dongles for onsite registration, we were told that they were not available. They did not provide any explanation as to why. My experience with Ticketbud is that it was a complete waste of my time. They jerked me around and forced me to scramble to find a site that did suit our needs, one which is actually free to charities. I do not recommend Ticketbud to anyone and will not use them in the future.

Ticketbud - Getting Better! I've used Ticketbud for my bar's concert venue space since mid-2014 and was initially attracted to their inexpensive "one-price" option as opposed to some of the other competition out there. At the time their service was alright, it wasn't anything great but I didn't expect it to be for the price that they were charging. For my ticketing and event management needs, they were fine. However, then in late 2014 they announced a pricing change where they were moving towards an entirely fee-based model. While it's a fairly big change, it wasn't one that made me angry. I've talked with their customer service reps before when I had an issue and they've always been very good about helping me. They've also been working hard to add new features so it's definitely been fine. One new thing I really enjoy is that you can add the very small service fee to the price of the ticket so it doesn't even show up as a service fee, and as an organizer I don't have to pay at all. So in effect, I'm saving money. Ticketbud still has a ways to go but I do applaud them for working hard to keep my business.

BEWARE BEWARE - Ticketbud organise/ provide the platform for people to sell tickets to events which may not ever take place - and you won't get your money back. The organiser of the event can be some obscure individual somewhere that you can't track. For example, a ticketed event such as the 'Donald Trump jr. Live!' sold thousands of tickets using this platform - 7 months later the 'event' has been cancelled twice and never taken place.

Would give a 0. Would give a 0. They sold us tickets to an event that never happened, refused to give us a refund or help in anyway. Contacted multiple times for assistance.