Excellent Experience It was a great experience creating this memoir of a lifetime for my son. He loved the Graduation book. I would give a special mention to Brittany for guiding me through the entire process. Excellent customer service. Thanks to kith n kin as I could get contributions to the book from across borders too.

Book printed beatifully Book printed beatifully. My wife cried reading all the messages. The website made everything really easy.

I was impressed by the easy and… I was impressed by the easy and professionalism of it all. The website and template were easy to use and easy to communicate with my co-contributors. The formatting was easy, although I do wish there was a way to place extra pages into the book to help with spacing. I had to be creative in how I arranged the book. What really impressed me was the customer service. Twice I reached out with questions outside of business hours (once early on a Sunday morning) and received a helpful response within an hour. Very impressive! I would highly recommend.

Very cool concept, but room for improvement The recipient was very happy with her book and overall I would recommend it. I found the overall process a little confusing so it would be helpful if all of the steps were a little more clear up front. Also, the answers ended up being broken into multiple pages per respondent. This not only made the book a lot more pages (more $) than it needed to be, but the flow of the book was a little strange because of it.

Great product in the end but website is problematic. I have yet to see the book in person but my dad said he absolutely loved it! Such a beautiful and meaningful concept! The reason I cannot give 5 stars is because I had such a difficult time with the mechanics of the website. Every step I took, I ran into a technical problem, as did many of my family members trying to submit their responses. Nothing was easy about it which was very frustrating. On the flip side, they provide prompt technical assistance! Brittney was responsive and very empathetic which I greatly appreciated! Honestly, Kithandkin is ultimately a great idea and great product. They just need to get rid of all the kinks.