I was impressed by the easy and… I was impressed by the easy and professionalism of it all. The website and template were easy to use and easy to communicate with my co-contributors. The formatting was easy, although I do wish there was a way to place extra pages into the book to help with spacing. I had to be creative in how I arranged the book. What really impressed me was the customer service. Twice I reached out with questions outside of business hours (once early on a Sunday morning) and received a helpful response within an hour. Very impressive! I would highly recommend.

I was extremely satisfied with the… I was extremely satisfied with the product, the convenience and the customer service. I definitely recommend this and will be using it again.

made my husband cry yourkithandkin made it easy to give a thoughtful and meaningful gift to my husband for a milestone birthday. The memories people wrote were funny, sentimental, and impactful. The book was nicely bound and a keepsake we will have forever. This is a great idea and amazing service to deliver a gift that they will always remember.

The concept is great.. some bugs to work out The concept is great, exactly what I was looking for. I like the simplicity so I don’t have to make too many design/formatting decisions etc. However a lot of the contributors to my book ran into bugs that made it very frustrating for them to make their contribution. I had to help several people by going into their contribution and attaching photos they emailed me because they couldn’t get them to attach. Photos would disappear when I tagged another. I eventually got it after trying many times, and switching between several browsers. Also, some contributors got confused re-accessing their drafts, I think you should make it clearer how to log in to your draft, users don’t realize they don’t have to log in to the account area (where you log in to a book you are managing). That said, when we finally got the book, it came out beautifully.

Very cool concept, but room for improvement The recipient was very happy with her book and overall I would recommend it. I found the overall process a little confusing so it would be helpful if all of the steps were a little more clear up front. Also, the answers ended up being broken into multiple pages per respondent. This not only made the book a lot more pages (more $) than it needed to be, but the flow of the book was a little strange because of it.