Rtp altered I used the winnings from their free spins cleverly after I read a looot about the rtp of different slots and while I added in my account only 10 euros I won the first day 152 euros and the second 423 euros. The third day I noticed that no matter what game I played I NEVER had any in game free spins, or bonus or whatever. It is crystal clear that they altered the rtp of slots etc

Do not deposit and play on this website Worst website ever I’ve won 3k and they blocked my account and didn’t give my funds I believe this is unfair They keep evading me I’ve text them call them almost for 2 weeks I’m not saying I’ve lost and blame the website sort ur freaking website and customer consumer

Poor customer service Removes bonuses unfairly and distress me with stake restrictions in every letter. It happened shortly after I used a free bet, which the company granted itself. You should remove false advertising if you are going to restrict people from using your offers. When the free bets and bonuses are taken away, it is clear that the company wants to encourage irresponsible gambling. Customer service is an absolute joke. I ask simple questions, and every single one of them copies and pastes the same phrases and typically the same replies. There was no answer to my questions. I wonder if Bwin employs people who don't know how to deal with customers or if it's just a robot with automatic replies.

I am a palyer with them since 2 years but now i will change 100 % the platform I am a palyer with them since 2 years and i played with enough money like VIP. But yesterday i can not play or bet with more than 1 euro and when i asked they said the system fix this we are not the responsible and we can not give an explanation if i have something wrong done. "you have excedeed you stake limit", this what was written and what is also funny they send me promotions and freebets and i can not use its now.

Casino is absolutely trash Casino is absolutely trash. I believe it is fixed. I have been playing here a few months now and If by some miracle I manage to hit 3 scatters it has never paid anything over 30x. I have 2 stars simply because I have won a few times on sports (which they have no control over) and the payouts are fast. But If you play casino stay away.