Brook Wood
GBAvoid this casino!!! Avoid this casino!!! I played the daily free game and won 5 free spins, playing through the spins I then won a bonus round. I had won around 20 pounds when the game crashed and kicked me out into the lobby. Upon return entering the game it had played through the bonus in background and said I’d won £42 I then finished the remaining free spins and left the game o lay to find no money in my account. So I phoned customer service and after 3 calls have been told that the tech department looked at the 5 free spins and saw no winnings. So they are accusing me of lying basically and I’ve closed my account, scammers and waste of time, do better t bother with this casino atrocious customer service
Lobsang Tsetan
BEWish I could give it ZERO star. I am sad, that I can't give it a 0 stars. When you win, internet gets blocked. When you restart the game your winning is gone. It happened to me 7 times already. I am not a huge gambler, once in 7-8 months I will play one. In my small experience, this is the worst casino, atleast in my experience here in Belgium. I rather lose money at 777casino or star casino coz they atleast give me huge wins once in a while and if the internet gets blocked, you can still continue your game right where you stopped. Here at bwin, I lost a lots of bonus coz for some convenient reason, many times when I win some bonus, game got blocked, then I checked my internet. Telegram and YouTube,everything is working so I can only come to the conclussion that they blocked the game on purpose so you win less. Worst one.
Daniel Saks
GBthey blocked my account because I won a… they blocked my account because I won a bet. customer service cannot tell me when they will finish checking and when they will give me my money back. I do not recommend, stay away.
Karne Hab
GBNot a fair casino like others you can’t… Nota fair casino like others you can’t get over £30 very poor casino also reels glitch . Even deal or no deal live won’t let you lock in £35 trying to always make one off. You know you’re going to lose but a feature now and then would be nice . also when your out of money I don’t like how the deposit box comes up and even when you really don’t want to lose more it tempt you .
Fash Covet Lala
ESUnprofessional I signed up on a Saturday aroun 16.00 and was told I can deposit up to 150 eur before they verifiy my documents. Put 15 eur on, logged back in on Sunday around 12.00 and could not deposit anything. I contact support and they tell me I need to get verified to deposit more. I asked them why , since less than 24h ago I was offered by them different conditions, and no explanation. These were terms and conditions offered by them that changed in under 24h, between two non-working days, with no notice, and no explanation. Who does that? It is so unprofessional.