Unprofessional I signed up on a Saturday aroun 16.00 and was told I can deposit up to 150 eur before they verifiy my documents. Put 15 eur on, logged back in on Sunday around 12.00 and could not deposit anything. I contact support and they tell me I need to get verified to deposit more. I asked them why , since less than 24h ago I was offered by them different conditions, and no explanation. These were terms and conditions offered by them that changed in under 24h, between two non-working days, with no notice, and no explanation. Who does that? It is so unprofessional.

Steer clear of this fixed poker site Either the players are drunk or they are ai generated by the card room itself as the calls made against me are highly questionable with low equity but inevitably sucking out in all ins or drawing to beat me in showdown. No all in or bad beat protection. No bonus tickets credited as yet. Corrupt site. Card room needs investigating. Absolutely disgusting.

Poor customer service Removes bonuses unfairly and distress me with stake restrictions in every letter. It happened shortly after I used a free bet, which the company granted itself. You should remove false advertising if you are going to restrict people from using your offers. When the free bets and bonuses are taken away, it is clear that the company wants to encourage irresponsible gambling. Customer service is an absolute joke. I ask simple questions, and every single one of them copies and pastes the same phrases and typically the same replies. There was no answer to my questions. I wonder if Bwin employs people who don't know how to deal with customers or if it's just a robot with automatic replies.

AVOID AVOID These lot are absolutely evil, I created an account and was externally verified, deposited £300 and was lucky to double my money and here we go, the difficult part, getting my money I was asked to provide statements which I did instantly and was told my account was closed and balance confiscated, no explanation at all, absolute thieves, never use!

terrible !!! terrible !!! the worst casino ever !!! created account , deposited a average amount and then they instantly blocked my account for security checks ……. it’s a total scam , they should have not taken my deposit , evading all emails calls and my money is frozen will be taking this up with ombudsman