Several pieces are falling apart… Several of the individual puzzle pieces are falling apart into layers! It looks like the glue is not holding them together. The puzzle was shipped to me in Canada from the UK but since its arrival it has not been exposed to extremes in temperature or humidity. I am going to try to glue the pieces back together. I have several puzzles bought from second-hand stores which I suppose have been around for decades and never have I encountered this problem before.

Of Extreme Difficulty It's a beautiful depiction of some of Ireland's history. This was a gift received by a very skilled jigsaw puzzle enthusiast and with decades of doing these puzzles. Never before ran across a visual nightmare as this was. Almost every piece is whitish-grayish-beige in color. We spent almost a week after putting together the puzzle's frame, trying to fill in the guts. After assembling approximately 60 pieces of the insides, we boxed it up and put it away. Definitely wish we could return it. But it was a gift.

placed order with no problem was… placed order with no problem was emailed information immediately and puzzle was shipped just as fast and 4-5 days it was delivered in perfect condition

I have been purchasing from… I have been purchasing from Alljigsawpuzzles for the past 4 years and they are incredible. Any and every time there is a need or problem, they assist you without question. I use, assemble and frame each and every personalized picture puzzle that I have purchased from them. Which to date is (estimated) 50 puzzles.

Would have been an ideal experience… Would have been an ideal experience without it being stuck for 2 weeks in shipping. Love the artwork and the recipient enjoyed it. And Customer Service was responsive and helpful. But would suggest they monitor parcels to ensure packages aren’t getting stuck, especially international shipments. Had I not reached out, this gift killer would still be at Langley/Heathrow. It only started moving until customer service looked into it.