Customer service helpful Customer service was helpful and quick to respond. Shipping (to Germany) was quick for me, order arrived only days later. Have not checked out the challenges yet but happy with the overall process.

Paid in full, Never received product Ordered this product for my husband as a surprise for his 60th on his special birthday this year Feb. 29 which only comes around ever four years. I have yet to receive it. My order was placed and PAID for 2-26-24 It’s now the middle of April and no communication and no product. I’ve be very patient and checking everyday to see it’s arrived only to be disappointed. Their customer service is difficult to contact with no phone number. If I do not receive it within this week I will call my bank and have my payment reversed. Very disappointed with this company and my experience in trying to resolve this.

Bad customer experience My order was delayed due to being back ordered, but I didn't find that out until after not getting it for 3+ weeks and having to figure out how to hunt down their customer service contact info. The "solution" was basically to refund and let me know when I could order again, with no guarantee of when that would be or even if that product will even be offered again. Massively disappointed that I fell for this marketing scam.

Bad business model- scam Ordered a couples book and then the relationship ended. Shipping took a long time. When I went to return it, which is a reasonable consideration for a business, I tried emailing more than 2 times and didn’t hear back for over a week. To find returns on the website you have to go to “help” and then it charges an astronomical amount for return shipping which I think is a rip off. Especially if you say you’re a company supporting relationships. Felt like I had no choice but to exchange for the “solo” book; thanks for making me feel like crap more than I already do and scamming me into downgrading “adventure challenge” books just to save money. Would never recommend any of the products just based on my experience with it.

Andrea was so helpful in sorting out my… Andrea was so helpful in sorting out my replacement. Thank you so much! Can finally have our adventures 😏