I recently ordered a gift for my… I recently ordered a gift for my daughter and her fiance from The Adventure Challenge. I was confused on how to use the introductory coupon, and so it was not applied to my purchase. I contacted their customer service, and Chrissy corrected the problem right away. I was impressed.

Never received full order after… Never received full order after spending hundreds of dollars and the company can't find my order.

No response from customer support, then shipped the order despite me asking to cancel I placed an order on Friday April 12, and almost immediately realized that it autofilled my business credit card rather than my personal. Within minutes (and during business hours), I requested to cancel my order through the chat on their website. Over an hour later, no response. Over the next several hours I sent 2 emails, an instagram message and a Facebook message and now, 4 days later, have not heard a single thing back. They just shipped my order despite my request to cancel. Why even have a customer support email or a chat if you don’t monitor it and respond? All I need is for this order to be refunded and charged to a different card, I didn’t realize that was so much to ask

Customer service helpful Customer service was helpful and quick to respond. Shipping (to Germany) was quick for me, order arrived only days later. Have not checked out the challenges yet but happy with the overall process.

Highly recommend! Love it! A great way of taking the guess work out of what to do on date night or in bed! Great way to re-connect!