Very late delivery and poor communication I bought this as a birthday gift. I ordered it 1 week before the birthday and it arrived almost 2 weeks after their birthday with no communication in between. I was very disappointed.

They are very helpful and didn't try to… They are very helpful and didn't try to disregard my claims when I couldn't find my parcel when it showed it was delivered. I couldn't wait to try on the book that I bought from you guys!

It was easy to find what I was looking… It was easy to find what I was looking for on the main site. The clearance area needs to be marked better, because that was more difficult to find.

Not worth the money if you have kids Update: Changed from 2 stars to 1. After posting my original review the link provided by their response got me in touch with customer service, FINALLY! If I wasn’t disappointed enough at first I really am now. They said no returns or refunds at all. They offered me a 15% discount for another order. ARE YOU KIDDING ME! I WAS NOT SATISFIED WITH THE ORIGINAL PRODUCT WHY WOULD I ORDER ANOTHER? Horrible customer care/ policies. DO NOT BUY FROM THIS COMPANY IT IS A WASTE OF YOUR TIME AND MONEY. Original Review: Quality seems good. Customer service is the worst. I’ve emailed multiple times and haven’t heard back. Also tried the live chat- never got an answer when it said connecting to support staff. This product is not practical for a couple with children. The amount of planning then having to get a sitter just to do any challenge is ridiculous. Not worth the money spent.

Bad business model- scam Ordered a couples book and then the relationship ended. Shipping took a long time. When I went to return it, which is a reasonable consideration for a business, I tried emailing more than 2 times and didn’t hear back for over a week. To find returns on the website you have to go to “help” and then it charges an astronomical amount for return shipping which I think is a rip off. Especially if you say you’re a company supporting relationships. Felt like I had no choice but to exchange for the “solo” book; thanks for making me feel like crap more than I already do and scamming me into downgrading “adventure challenge” books just to save money. Would never recommend any of the products just based on my experience with it.