Hasn't been good!!!! I guess I am stupid or something. I have bid and bid and bid and still can't get what I bid on! I have stayed up over night, all day and didn't eat, sleep or go to the restroom and I still lost what I wanted so badly for a GREAT Son!!!!

lot of faults in the site- primitive software with lot of flaws- unreasonable very interesting concept free shipping is a good thing several bonus plays- does not let you claim the wins- customer service blames your internet stay away if you are wise

Customer Service is Lacking/Non-Existant Having used PennyGrab for several months I really like it, but of the few instance that required help, only one was ever addressed and only resolved well over 4 weeks later. They left an item out of my shipment and after a promise to send it with the next shipment, and 4 instance of this, I finally got it. Other problems included an item reflecting the wrong price, and having a shipping fee (when the site clearly says there are no shipping fees on any items) that were never addressed. I called and emailed multiple times with no success. So a great site, until something goes wrong, which is not that often, but when it does you can pretty much count on nothing being done.

Penny Grab is a new spin on the Penny Auction Penny Grab is different. There is an area of certainty to the auctions with a great twist. The ability to know that the auction will close at a certain point gives you a strategy if you want to bid a couple of pennies with the hope you win or go all in. There is no guarantee that the next bid is the winner, but if you blitz until the end, you will get the item at some point. The service after the win is phenominal since I can usually count on getting my wins in 5-7 bid days with it taking as little as 2. They have great customer service and work to correct any errors that they have. All and all a great experience.

Great Site Been playing there since it opened. Have always got all my wins within 2 weeks, usually a week or less. Good customer service they have always fixed any problems I had. This site is a lot of fun but does have a learning curve. Its not an ordinary timer site. It is a reserve site, so if u bid & dont win instantly then u didnt win, DONT sit there waiting for it to end. It is a reserve auction site, so there will be a stated range that each item will randomly end in. For example a $50 gift card has a range of .01-4.00 so somewhere in that range is the winning #, whoever hits that # wins the auction. Once you learn the site you can get some great deals if you are lucky or savy enough.