Customer Service is Lacking/Non-Existant Having used PennyGrab for several months I really like it, but of the few instance that required help, only one was ever addressed and only resolved well over 4 weeks later. They left an item out of my shipment and after a promise to send it with the next shipment, and 4 instance of this, I finally got it. Other problems included an item reflecting the wrong price, and having a shipping fee (when the site clearly says there are no shipping fees on any items) that were never addressed. I called and emailed multiple times with no success. So a great site, until something goes wrong, which is not that often, but when it does you can pretty much count on nothing being done.

Good Company bad bids So sometimes I buy bids from the free bids page, I buy like 10 but I am unable to use them in regular auctions since they think I have voucher bids. That's the only problem

issue with missig game plays and board games sent several messages and never reecieve a response or created and also a won card which i was saving to swap its been several weeks

I had excellent service I didn't have to wait long at all to get my gift card I won it on Friday had it on Tuesday great fast shipping

great service I think Pennygrab is a pretty good auction site that has fantastic finishing service. I received my first win within 3 days of the win itself. I was expecting it to come at least another week. The second win took longer as I just got my shipping notice, 6 days after the win itself. Waiting to see if I get it as quickly as the first,