Lost my server Lost my server. They said it was a bad hard drive but the issue was I lost it in my config window I could still log in and play. Instead they loaded up a new server and said sorry for your lost. After I called them on thier BS they shut down the IP address so I could no longer access my game. Do people fall for this BS talk still? They offered me a free week. Then 2 weeks. Why would I want 2 weeks of shoddy service? After leaving this review they then told me its not fair of me to give a bad review for things out of thier control. Sorry but lying about bad hardware is in their control. So is redundancy. How all my info is just on one hard drive with no data back up is amazing. Exactly how many other people lost their games because of this 1 hard drive OR was this just an excuse? I have moved on to a better service. I suggest anyone reading do the same.

James Richards is amazing! To whom it may concern, James Richards helped me immensely as he has always done every time I have needed support in regards to the services I have in regards to Ark: Survival Evolved. Today, again, as he usually does, James Richards went far and beyond to help me with a start error I was having with one of our game servers. James was kind, attentive, and made sure I knew step by step what I needed to do on my end so that he can further assist me and he did it with due respect and diligence. This shows his professionalism, as well as his attention to detail, especially when it comes to customer service. He is a great part of your team, and every time he handles my issues I know that they're being handled appropriately. Thank you!

Great Customer Service, inteface a bit hard to understand. Ags Server hosting interface is a bit clunky and hard to understand in the begging but I'm slowly getting the hang of it. Their customer service is awesome, so if you need any help they will answer you in a matter of minutes always very professional and willing to help. Thank you James Richards for helping me out today with my server backups and restoring the saves to a state where most of if was not lost.

Great servers and helpful staff I swapped to AGS for my Ark server after using other hosts for quite some time and so far they have been amazing. They helped me transfer all my old data & set everything up with my limited knowledge and didn't make me feel silly for asking a lot of questions. Ticket replies are very fast and it is nice knowing I can get help at any time of the day/night.

affordable and well serviced game … affordable and well serviced game server provided. Tickets are dealt with quickly and professionally. No issues with server downtime and when I have messed up in the past, the team are always there to advise on my setting issues. Great help file, one of the best Ive seen. Couldnt recommend them more.