James Richards is amazing! To whom it may concern, James Richards helped me immensely as he has always done every time I have needed support in regards to the services I have in regards to Ark: Survival Evolved. Today, again, as he usually does, James Richards went far and beyond to help me with a start error I was having with one of our game servers. James was kind, attentive, and made sure I knew step by step what I needed to do on my end so that he can further assist me and he did it with due respect and diligence. This shows his professionalism, as well as his attention to detail, especially when it comes to customer service. He is a great part of your team, and every time he handles my issues I know that they're being handled appropriately. Thank you!

Great Customer Service, inteface a bit hard to understand. Ags Server hosting interface is a bit clunky and hard to understand in the begging but I'm slowly getting the hang of it. Their customer service is awesome, so if you need any help they will answer you in a matter of minutes always very professional and willing to help. Thank you James Richards for helping me out today with my server backups and restoring the saves to a state where most of if was not lost.

pretty good using these guys for my empyrion server and cant complain, it works well and they answer support pretty fast. i would reccomend them, i would give them 95/100 One thing that did annoy me is they suspended my server after i didnt pay for it for, they said it was automatic, but a little bit more grace would be nice.

So easy to configure. I found this company a few months ago and never looked back. The simplicity of what they offer is astounding, especially for Ark. Simple mod installs/configurations, automated tasks to keep the server and mods updated ect ect. The list goes on. I would highly recommend this company to anyone looking to rent a solid server.

Lost my server Lost my server. They said it was a bad hard drive but the issue was I lost it in my config window I could still log in and play. Instead they loaded up a new server and said sorry for your lost. After I called them on thier BS they shut down the IP address so I could no longer access my game. Do people fall for this BS talk still? They offered me a free week. Then 2 weeks. Why would I want 2 weeks of shoddy service? After leaving this review they then told me its not fair of me to give a bad review for things out of thier control. Sorry but lying about bad hardware is in their control. So is redundancy. How all my info is just on one hard drive with no data back up is amazing. Exactly how many other people lost their games because of this 1 hard drive OR was this just an excuse? I have moved on to a better service. I suggest anyone reading do the same.