Misleading Shipping Timeframe, Missing Power Cord, No Reply A couple of days after payment, I received a shipping tracking number, but the unit was not actually shipped until 2 weeks later. Upon receipt, I found that the NVIDIA power cord was missing. I used their site chat and left 2 messages, but never saw a reply to my email as promised. Still waiting to hear from Retro Naut to resolve this issue.

Extremely helpful and knowledgeable Extremely helpful and knowledgeable. Always looking for ways to improve products and meet the customers needs. Customizations, substitutions, honors advertised policies. Supports items to make sure the customer can have the best experience possible.

More happy than sad Initial order showed up without the SD card but all I had to do was shoot them an email and shipped on out.... the NES AND SNES GAMES are perfect quality and gameplay is exactly like I remember ... controllers are kind of tiny but useable ... THE N64 games kinda suck ... video quality is pretty terrible and gameplay slow sluggish and a little glitchy ... I wouldn’t recommend if your buying it hoping to play those out the N64 games ... I wanted SNES AND NES more than anything and so it works for me and they are all in English so that’s why I give it a 3 out of 5

Love this game system!! Love this game system!!! I should have bought the PlayStation controllers instead.

Happy but one thing is wrong I like the game system but the Pokémon puzzle league on Nintendo 64 does not work. I launched it and it would never launch… I never had a problem with any of the other games so far….