More happy than sad Initial order showed up without the SD card but all I had to do was shoot them an email and shipped on out.... the NES AND SNES GAMES are perfect quality and gameplay is exactly like I remember ... controllers are kind of tiny but useable ... THE N64 games kinda suck ... video quality is pretty terrible and gameplay slow sluggish and a little glitchy ... I wouldn’t recommend if your buying it hoping to play those out the N64 games ... I wanted SNES AND NES more than anything and so it works for me and they are all in English so that’s why I give it a 3 out of 5

Thank you for your help! I had some issues with delays, not receiving a controller and being able to play playstation games. Overall the product is great and fun to play. I would like to thank customer service (Aimee) with helping me out with my issues. I would recommend this product to anyone who wants a great product.

I still have not received my order that… I still have not received my order that I placed on 12/13/20. Today is 1/05/21. The site stated upon ordering “all orders ship next day” I have received a tracking number but it says “shipping label created, awaiting package” I have sent numerous messages & emails with no response. This is unacceptable to me. I am very dissatisfied

Not only was the delivery late Not only was the delivery late, email was non-existent no communication whatsoever. Half the games on there don't work. Dolphin is all messed up. X-Men children of the Adam doesn't even work. Artwork is missing from half of the games. The Nintendo DS emulator games don't work at all.

Thank you Retro Naut No, THANK YOU Aimee! I finally got everything plugged in today and the family is loving it!! Sorry about all the back and forth hassle but you got it fixed in no time! I'll let you know if we have any issues but I think we're happy over here.