Favorite good's website Favorite good's website. Packaging always above and beyond for product safety during shipping. Far surpasses any other site I've used for books. No more worrying about bent/lightly torn pages.

Gaslighting customers on the reg I have been waiting for my Hatsune Miku Street Ver Bicute Bunnies Vocaloid Figure for almost a year. I have emailed their company previously about this and was given a very rude response back. Their company took my money, sent half my order, and proceeded to ghost and gaslight me for months. I just wanted to be updated every so often, like one email every few months. I would have liked some semblance of empathy conveyed (I.E. "We understand your frustration... please bear with us...") at anytime. This company could have taken so many steps to retain me as customer, they have failed at customer service.

Do not trust Right Stuff Lack of communication with pre-orders. Do not pre-order anything from RightStuf. They were recently bought out by CrunchyRoll(red flag) so certain material and products are unavailable and the orders were shifted to one or two companies(either eroanime or buyanime). These companies have no real web presence and RightStuf has the orders listed as canceled and did not contact myself about the items till i contacted them since there was no updates about my pre-orders.

This website is amazing This website is amazing for someone who shops for manga often. The deals are animazing compared to regular store prices. They ship out regularly fast and allow you to claim the sales price on an item even if its sold out and waiting to be restocked. That being said you will have to wait until in stock to be charged and receive your order, but it's worth the waiting

Horrible return service If they send you a damaged item you will be responsible to pay for return shipping. Kind of a middle finger to the customer in my opinion. Also the return process is clucky and takes too many steps on top of the extra cost. This is the thanks for doing business with Right Stuf. Unfortunate but I'll be going elsewhere from now on.