Derek Hurtado
KWGaslighting customers on the reg I have been waiting for my Hatsune Miku Street Ver Bicute Bunnies Vocaloid Figure for almost a year. I have emailed their company previously about this and was given a very rude response back. Their company took my money, sent half my order, and proceeded to ghost and gaslight me for months. I just wanted to be updated every so often, like one email every few months. I would have liked some semblance of empathy conveyed (I.E. "We understand your frustration... please bear with us...") at anytime. This company could have taken so many steps to retain me as customer, they have failed at customer service.
Helen F.
GBTheir Shipping Policy Is Outdated To The Times They're good for in stock items only. Beware of any preorders or out of stock items together. They don't ship partial orders, which means your order could be in perpetual "pending fulfillment" -forever-. Ordered something last year and I still haven't gotten it even though some of the items are "in stock", but then went "out of stock" because of their shipping policy. If only they would update their shipping policy to modern times, alot of customers won't complain as much. But as it stands, it's outdated to the times, and only hurts the loyal customers and makes it seem like all they care is just profits.
Taylor W.
GBMy #1 Stop for Manga (Especially in Bulk) This has quickly become my favorite place to buy manga from. When I was first starting my collection last year I never would have expected how much cheaper it was to buy from here than say Amazon or BooksAMillion. New sales every week, special bundles from time to time, and fantastic packaging. Overall fantastic site and will continue to buy until my bookshelves can’t hold any more.
Brian Gall
GBThis website is amazing This website is amazing for someone who shops for manga often. The deals are animazing compared to regular store prices. They ship out regularly fast and allow you to claim the sales price on an item even if its sold out and waiting to be restocked. That being said you will have to wait until in stock to be charged and receive your order, but it's worth the waiting
Reuben Levine
GBThere is no better than Rightstuf Rightstuf is my go-to store for anime and manga and has been for years. Their staff genuinely cares about fans and shares their passion. Sometimes items may be cheaper elsewhere, but I feel much better about ordering from a company that I know actually cares over a soulless mega-corporation.