Terrible Service Placed an order half a year ago. Did not ship until now (and not even the full order). Notified me it had shipped a day after as if to avoid me canceling the order that I had forgotten about at this point. Asked them how to stop shipment, said I had to ship it back on my own and would not cover return label. When I asked if I would get a restocking fee they said no, but then charged me a restocking fee of $8 anyways. All in all, a terrible experience and sadly not uncommon as this almost happened to me a year ago, and clearly other reviewers are referencing similar experiences. Rightstuff needs to get with the times and prevent everything I just outlined from ever happening. Feels like a site designed to scam Weebs who just want manga that they can't find elsewhere.

Their Shipping Policy Is Outdated To The Times They're good for in stock items only. Beware of any preorders or out of stock items together. They don't ship partial orders, which means your order could be in perpetual "pending fulfillment" -forever-. Ordered something last year and I still haven't gotten it even though some of the items are "in stock", but then went "out of stock" because of their shipping policy. If only they would update their shipping policy to modern times, alot of customers won't complain as much. But as it stands, it's outdated to the times, and only hurts the loyal customers and makes it seem like all they care is just profits.

I ADORE RightStufAnime I ADORE RightStufAnime! Not only have I recommended it to every manga/anime lover that I know, I’ve also have gotten multiple people to actually buy and subscribe, even going as far as telling me that this website changed their shopping lives for ever. If you want a website with quality goods with a variety, then you NEED to check out this website.

Would Not Recommend — Lost $200 I purchased a box set of the complete Demon Slayer manga (with shipping protection), got a notice that it had shipped and waited for my order. Due to shipping delays worldwide, I chalked up the wait as understandable but months later never received my order or any updates beyond it being shipped. When I reached out to RightStuf, they told me too much time had passed and to try talking to my local post office. I tried filing a claim with the shipper indicated on their website under the order confirmation (FedEx) and they denied ever being used. When I tried contacting the shipping insurance company I had paid extra for, they were likewise unable to help me. No refund or credit was issued. TL;DR - They lost $200 worth of product and told me good luck trying to find it on my own

Do not trust Right Stuff Lack of communication with pre-orders. Do not pre-order anything from RightStuf. They were recently bought out by CrunchyRoll(red flag) so certain material and products are unavailable and the orders were shifted to one or two companies(either eroanime or buyanime). These companies have no real web presence and RightStuf has the orders listed as canceled and did not contact myself about the items till i contacted them since there was no updates about my pre-orders.