I ordered an item from mod3dscard I ordered an item from mod3dscard, and while waiting for delivery I discovered a different, better and cheaper solution so I went with that instead. I wrote to Mod3dscard and asked for a return adress for my package and was asked to wait a couple of days so they could send me the adress (this felt kinda weird). This is 2 weeks ago, I have since then asked again, after which they asked me what country I am in, which they could've read on my order... And then they AGAIN asked me to wait. Now I am still awaiting the return adress, which seems really unprofessional seing that they just need to send me an adress for one of their own warehouses. Edit: I have now been told the reason for the wait, which I think they should have told me from the start, but I will leave this review here because I feel they can improve upon their employee --> Customer communication skills.

First order Did an order from EU. Since stock had gone to 0 they proactively sent me the order from China. When I noticed that fearing for customs, I got in touch with them and they were very fast to reply and announced that if I had any issues with customs to get back to them and they would help me out. Good service and customer loyalty from me from now on!

I pre-ordered the sx-lite on 05.06.2020… I pre-ordered the sx-lite on 05.06.2020 and then I pre-ordered the sx-core on 06.04.20. I was in contact with them up until a month ago and now Admin won't reply to any emails or messages. Do not order from this site. I will not give up trying to get my order or my money back

Usually I would rate a positive review… Usually I would rate a positive review but I havent got my order yet or any tracking info which I ordered with fast tracking a week ago. I hate putting a bad review on this site but I haven't recieved anything yet. They haven't replied to most of my emails and activity or replies to them is very low when they do. I had ordered an SX Pro and license from their website with a 200gb micro sd card. Really wish they could do better and reply back to me. :( I realize their website as well has been down and I was unable to access for the past few days doubting them more. It just came back today but still no response regarding a tracking number or shipment. Was supposed to ship Friday but guess that was just a lie. I had joined their discord and one of the helpers there just told me to keep insisting with emails... I have been doing that this whole time.

No info on my payment or if order was processed I have ordered an SX Pro Kit and after a few days I couldnt get the site to load and I dont know the status of my order. Tried many times trying to access the site and it's still down. I dont know if the payment was processed or not. If it's been shipped? Nothing.