JJD
CAI ordered a Steam key and they didn't deliver it because they wanted to make more profits with the evolving market. I ordered a Steam key. They never delivered it because they saw in the meantime the price raise higher on the market. So they refunded me instead of delivering. This site cannot be trusted. Proof is given to me today. Really not fun to be treated this way. It is a lack of respect to the customer. They even lied to me when I opened a ticket to ask that they deliver what I ordered and fully paid : "Unfortunately, due to some technical issues on our end, we are not able to deliver your product, which we sincerely apologize for. Therefore, we were forced to cancel your order and issue a refund." This is a lie because I could see the price go up on a Steam market compare game prices site and they even raised the price themself the same day on their own site! It is now 205.35 €! for a Steam key I ordered earlier the same day from their same site at €7,57 € EUR and that they refunded "due to some technical issues on our end". A lie and a total lack of respect. You are warned. They cannot be trusted a Steam key seller.
Michael
GBHappy Customer but room for improvement After reading the recent reviews about people not getting codes and being unable to contact customer service i was a little put off. I decided to give it a go based on the much higher amount of positive reviews and i'm glad i did. After i made my purchase i received an email into my junk folder (which the order confirmation screen on the web did tell me to check). The email was a few extra security checks which was the only annoying part of the process - I've never come across checks like this (basically asking that i confirm some details which i had entered online - name/order number etc.) after submitting the information it took around an hour to receive the code, which i didn't mind as the game was a pre-order and i was saving £20+ than going to the Xbox store. The code worked with no issues and the game is now downloaded and working on my Xbox. 4*s due to the security checks via email. it's an unusual way and the process could be refined like most other sites
Jaime Marshall
GBnot a happy camper, trying to be patient but no customer service response is making me annoyed I have used this site for years to get my xbox gold renewal and usually it is fast, but i paid for my new gold subscription and have not recieved it via email like i usually do. i have sent emails and tried talking to the so called live chat and no one has ever answered. usually im pretty happy with this sit but this time not so much. i hope i get my item before monday because if not im going to be filing a dispute bc they arent even replying to their customer service emails or chat and in my account it just says processing, but the money has come out of my credit card and paypal
Dan
GBAvoid... Bought a game from this site weeks ago (code only, with download). As promised, I received the code within 15 mins and went to download the game, only to find it isn't compatible with my operating system despite being advertised as being for Mac and PC. I raised a dispute via PayPal with screenshots and was told to provide screenshots.... I replied to say that I had and the received no further response. Dispute now escalated to PayPal and still no response. Avoid... (I should have done considering their name is 'Glory Profit International'!!)
John
GBWas slightly hesitant to use this… Was slightly hesitant to use this website as the past few reviews were all negative (saying they'd been charged but not received the key) however I took a chance as the price for the game I wanted was so low (60% off the steam price). Received the key within 2 mins of payment, very happy.