Company supports Genocide I absolutely love chess, and chess.com is a great place to play people across the world. I also support them taking a hard line stance against Russia and Belarus, however by not taking that same stance against Israel they are not a neutral company and by nature complicit with Genocide. I completely agree with an anti war stance however they should remove flags of all guilty parties.

I like this game online but it's… I like this game online but it's getting worse for people cheating and abandoning the game at the last second when they play a move or on the competitions it's like 7/10 people who abandon, and you feel like you've just wasted your time. Chess needs to block these people from playing again.

Faulty AI program … Generally speaking the site has good features. HOWEVER chess.com AI program to catch cheaters is faulty. I have used the site for over a year and have slowly built up my rating to 2167. I was playing 2 games against top 50 player, rated just under 2400. Both of these games were 1 move per 3 days and both ended in draws. When the 2nd game had finished my account was suddenly closed. Without any warning. I appealed and was denied. CHESS.com didn't even read the appeal. If they would have read it then they would have answered my question All I received were computer generated form letters. There was no proof that I cheated, none could be found because I don't have engines in my phone or computer I also do not receive assistance. A similar problem has happened to Kaspachess which he posted on his chess website. So beware if you play great chess.com will assume you are cheating and close your account. Fairplay works both ways and everyone has rights.

Still glitches worse than any… Still glitches worse than any comparable site Some days you can't get through a game without you or your opponent suffering bc the basic system architecture can't get through a game without something going wrong Much better alternatives available e.g Lichess, Gameknot etc

Horrible Customer Service I purchased a gift membership for my friend Steve. His account was canceled and he opened a new one. I have been messaging them for over 3 months and they have not been able to transfer the membership despite providing all the purchase and account details. I have never dealt with such incompetency before in my life. The chess platform is great, but if you have a problem don't bother messaging them, waste of time.