Mark Rowe
GBThey continuously host offerwalls… They continuously host offerwalls knowing there is an issue passing the proper ID. So almost 1/2 of all offerwalls require support intervention. Even with the developers admitting that there is an issue, Kong the company takes no responsibility, multiple people have paid hundreds of dollars for offerwalls that never were paid out. Thereby committing fraud regularly through its embedded offerwalls. It's unfortunate, the games they push are great, but the way they handle incoming funds is scandalous.
Tristian Clark (Death)
GBAdmin neglect and unfairness The admins use bias judgments when it comes to being reported. the things you are reported for may be correct, the punishment you get is over of what it should be. the admins do nothing to actually take away the real toxic people and target innocent people like me. for a true story: i was chatting and filter dodging and then someone else did the same thing. i got silenced, they didn't. do you really want to visit a site that acts like this? think about it.
V4len
ARGood page for playing free games. Hi! So Kongregate, in my opnion its a very good page for playing free games and doing varied things, anyways I wouldn't recommend paying for anything in this page because of the reputation of this one. There are some things that could be upgraded. 1-I have a good internet and the page is laggy. 2-Random data loss. 3-Chat sometimes lags. (This could be a PC glitch) Anyways for me, it's a very good page for playing free games and that's all, I don't see necessary to buy any premiums or anything, the 3 stars are for the things previously mentioned and because of their reputation. V4len - Thrustworthy Reviewer - +2000 Reads
Gerald Scott McGowan
GBBanned my account and will not give a… Banned my account and will not give a proper explaination why. This is the email exchange: Me: I haven't used kongregate in a few years, and went to login now and appear to be banned for purchasing issues. This is news to me, as I am completely unaware of what caused this. My username is Sisco84. Any help on this would be appreciated. Thanks! Them: Greetings! Having reviewed the account history, this account was banned for purchasing issues in 2016. I will not be able to reinstate access to this account. Details behind this are available in the Kongregate User Agreement, which are linked below. Kongregate User Agreement Thanks! Drew Community & Support Me: Okay. That doesn't give me any information... If there was a purchase issue, why cannot I not rectify said issue? I'm unaware of any purchasing issues, and was never notified. I am getting a PC on Friday and wanted to play games as I haven't had a pc since 2016. How would someone get banned for "purchasing issues" in the first place? Suspend the account and notify the user? Is this legitimate or a joke that took me 3 years to find? I dont mean to be rude, but I'm seriously at a loss for words. Them: Here's a bit of history for you: This account was noted as having been tied to a credit card or PayPal purchase that may have been at risk. We reached out 3 times via email over the course of several weeks, banning the account temporarily twice in the process to attempt to force contact. To protect your financial security, we banned the account and refunded any recent purchases at that time. I hope that helps clarify the situation! Thanks! Drew Community & Support Me: I have never been told why... What exactly happened? I highly doubt that Kongregate cannot unban accounts they own... And I've literally never been told what happened... I've spent money on your website and never been told why I was banned outside of "billing issue"... What does that even mean? I never received a response after this. On top of this, I never received any correspondence about having card issues. I wouldn't have thought to check them anyway, as there was literally no problems with my card. I made my purchases and moved on. The only reason they could have card issues is if they were trying to charge me after said purchases, which wouldnt make any sense. I have since went through my emails from them, and have nothing saying that at all. I do however have emails from them after my account was banned advertising video games. This doesnt make sense to me, and unfortunately, with such terrible customer service, I have no intention of spending money on their site again. Stay away, a "billing issue" resulted in all my progress being removed, and I did nothing wrong.
Aliyan
PKMan what is the problem with your… Man what is the problem with your game(Bit heroes) mods like lilsploosh be mean to me and the whole chat be against me yet I have been muted for 7days what is the problem with each and every of your game! Every mod is so toxic like toxicity lvl of blutonium like wth is wrong with the mods the muted me three times a day yet I said nothing wrong speaking is my right. Lil splosh just muted me for 7days for harrasment yet I was just saying zombies layer to friend me Fix the mods! Please fix them! Give them less rights! Please