The customer service is beyond bad Probably one of the worst customer service so far. They never answer any questions and never try to solve any problems.

I played on this site for a couple of … I played on this site for a couple of years. They had one game that was extremely well liked, then messed it up. Despite that, I kept playing their new versions (many didn't), spending some of my real money to purchase upgrades, etc... They decided to cancel the game altogether, so my "investment" in that game was a waste. The irony is that if they had just left that game alone, the following would have remained strong. Giving it 1 star for taking my money and then cancelling the game...

The Downfall of Surviv Kongregate purchased a small Battle Royale .io game called Surviv in December 2019. an FAQ on the fandom provided plenty of promises for 'new and improved content'. the developers delivered several limited time events and cosmetic- filled seasons in the following months. Sadly, around November, the final real update to the game was made. no new content was even half rumoured to be ready to drop. the game went stale quickly, and the devs were seemingly unaware. what had a lot of potential to grow from a simple battle royale was abandoned without a word of communication, which I think is the worst part. The community managers have been cold and unopen to questions, and banned about 2/3 of the discord community when they grew impatient for any news. If the game was impossible to fix due to spaghetti code or sorts, a word would have helped. I have been in love with this game for a long time, but I think it's time I step away and stop being hopeful for change that will never come. -Derp28

Does not answer emails in any kind of… Does not answer emails in any kind of timely manner. Does not support customers that IronSource screws out of Offer Wall Rewards.

Kredit Ban Due to a misunderstanding, the company had the gaul to ban any future dealings with them, in effect, calling me a thief for using a family members card. A card that had been maxed out due to an emergency which caused the card holder to ask me if I could void the incoming charges. This in turn made them ban that account all together, and ban any future dealings with myself, or even other people related to me. I asked them to call the card holders number to prove it was 100% authorized, and they did nothing. The company is run by inept children who bully consumers. Whatever you do, do not deal with this company, or gamestop in any way.