Dreadful - Dispute the Transaction As noted below, their customer service is appalling. The worst I’ve ever dealt with. Not only did they not provide the service purchased, the chat service was inaccessible on all my devices; I attempted umpteen times. They refused to respond via any other channel and just resent the same useless instructions. I raised a chargeback with my bank and disputed the transaction and would advise others to do the same vs. wrestling with their broken servicing tools.

Great console the Nintendo switch is… Great console the Nintendo switch is and the games are fun my favorite is Mario Kart 8 Delux

Genuinely the worst customer service of… Genuinely the worst customer service of any company ive used, let alone a world wide brand. Not only is the intake process terrible, slow, inefficient, I'm only coming to you because your poorly made device's joystick doesn't even work any longer, that's the only job of the device: be able to play. Customer service assured me it was reduced cost because it has happened to EVERYONE seemingly with a switch (shameful design/execution) and then tried to change it once its all been sent in signed for and card down 3x as much as they quoted me. Just an easy solution, never getting a Nintendo device again.

Disgusted by the Customer Service. Disgusted by the Customer Service. They just copy and paste everything into a common conversation without properly helping their customers. My son was trying to download a game that was almost £40 as they stopped sending games with SD cards and instead on just a code . My son’s game downloaded but was not able to find it anywhere and now the code can not be used again. What annoys me, the most is that the case was not dealt with and Nintendo said that they are closing the case as they had already replied… bering in mind the situation was not sorted.

I have 7 years in prison because of Nintendo Horrible customer service. I called Nintendo to ask them if their fridge was running. They said yes, so I told them the funniest joke. They immediately had FBI agents bursting down my door and spraying me with their special sauce. I am now in prison trying to escape with sharpened Joy-Cons, so maybe they're kinda good. Idk I'm gay.