accused me of macroing and botting. when i did no such thing. Perm Banned me for no reason. They told me i was botting and using a micro software or whatever, but i was using THEIR Runelite client through THEIR launcher and i was NOT BOTTING.like it or not, that is what i was using. I was present the ENTIRE duration. I was the one clicking the monsters to kill, i was the one picking up the items that i wanted, how is it illegal to attack until your hp goes low then flee to a safe area until recuperation??? I am going to share my experience on every well known website about runescape!!!

Terrible customer support Terrible customer support. I have been banned for macroing or something while playing the game appealed it as done nothing of the sort. Also Said it was on old runescape when im playing rs3, my membership runs out in 2 days and surprise I got a 2 day ban... not able to contact any human about this either so will spend my time giving bad reviews

Some Mods violate their own rules then… Some Mods violate their own rules then you get the ban hammer and loose multiple accounts for violating the same rules as said mods. They really need to look into their employee system. Crazy how they can violate it with little to no repercussions and it gets swept under the rug. This new jagex account thing is an attempt to fix it but a way for them to hit you even harder. DO NOT IMPORT YOUR OWN ACCOUNTS LEAVE SECURITY AT YOUR HANDS NOT THE DOWNFALL OF THIS SYSTEM.

Game only focuses on earning money Game only focuses on earning money. Plenty of bugs which they know about for months now and refuse to fix, but as soon as there is a bug where people could use money on they fix it instantly. Near impossible to reach customer service, they even call you names or threaten you as soon as you get in touch with them. Game crashes a lot only pay to win now. You het wromgfully banned really fast, a lot of corrupt moderators

Dramatic support department Great game until u need support... One tip if you want to invest in this company, let them get their support department right first! my account is locked for security. To remove the lock from this I have to go into my old mail. However, I have no way to do this. Contacted the support department which is NOT there. They are not real people and do not look at your question at all. You can't give 0 stars otherwise Jagex would have definitely earned this one.