Do not Jagex cannot keep their servers online. They still act like they're only three dudes in the UK despite raking in millions from their userbase for two decades. Unacceptable, punishing, pointless, cookie clicker game.

accused me of macroing and botting. when i did no such thing. Perm Banned me for no reason. They told me i was botting and using a micro software or whatever, but i was using THEIR Runelite client through THEIR launcher and i was NOT BOTTING.like it or not, that is what i was using. I was present the ENTIRE duration. I was the one clicking the monsters to kill, i was the one picking up the items that i wanted, how is it illegal to attack until your hp goes low then flee to a safe area until recuperation??? I am going to share my experience on every well known website about runescape!!!

Don't waste your time Don't waste your time. False bans are rampant and unless you are a youtuber or streamer who can kick up a fuss, you won't get unbanned. There isn't even a support system in place for players to reach out to appeal their bans except an automated service that just rejects the appeal.

Terrible, unhelpful, lazy. That's all Jagex CS is. Opened a ticket about a bug that affected my account very negatively. I got an automated response from Mod Adrijana, who, from a quick Google search, appears to always do this. This CS representative should be reprimanded, if not outright fired for refusal to do their job. Jagex, your customer support employees are the public face of your company. You should ensure they do what they're paid to do.

Some Mods violate their own rules then… Some Mods violate their own rules then you get the ban hammer and loose multiple accounts for violating the same rules as said mods. They really need to look into their employee system. Crazy how they can violate it with little to no repercussions and it gets swept under the rug. This new jagex account thing is an attempt to fix it but a way for them to hit you even harder. DO NOT IMPORT YOUR OWN ACCOUNTS LEAVE SECURITY AT YOUR HANDS NOT THE DOWNFALL OF THIS SYSTEM.