A simple purchase made difficult!? Wanted to purchase Xbox points and saw a good price on this site... Ordered Friday evening hoping to use what I'm to assume is receiving a code? However, didn't receive anything (after payment) until Tuesday which was an email explaining that I needed to call the office for further details? Not really sure about this lengthy process, don't experience this with any other online shopping? I'm sure there's a simple explanation but just not what I expected.

Codes did not arrive. I ordered some xbox points on Sunday, my account login details etc came through straight away but no codes. waited over 3 hours and still no code so emailed to cancel my order. I received a response on the Monday advising that my card had gone to fraud review and order was cancelled. I used my card on two more occasions later that day and both transactions went through. I guess these people are just not available at weekends in which case they shouldn't offer 24/7 codes.

rubbish the second time i tried to buy points for my sons it said reviewing for over 12 hours then it got cancelled ! so now i will buy my points from [External links removed]/ from now on!

Would give them 0 stars if possible Would give them 0 stars if possible. An item they sent me was delivered to the wrong address (I have proof!) and they won't respond to my messages about it. I tried phoning the number on their website, but when I said "Gamesbite" the person who answered hung up on me! Furthur calls went straight to voice mail. Unbelievable customer service!

Ms points code did not work Hi I have been trying to contact you for the last few days as the code you gave me for the ms points did not work please tell me why , I ordered 800 ms points and it said code already active or something like that I tried it several times and still the same please could I get a full refund or a new code thanks please contact me on weemanweeman2468@hotmail.co.uk ty