Simply didn't deliver as claimed! I ordered 1200 Microsoft XBox points for my 9 year old son on Saturday night and chose Gamesbite simply because they would deliver the code within 5 minutes by e-mail. A few hours later and no e-mail, my son went to bed very disappointed. The e-mail was finally sent Monday morning (5 mins had become nearly 40 hours!). The only reason that Gamesbite obtained my business was due to the very short delivery time. They have not performed as advertised and have essentially obtained my business on false pretenses. This review could have been avoided by Gamesbite if I had received an apology and some form of tangible compensation but no such communication was received. I will not be ordering from them again.

Absolute awful customer service Absolute awful customer service whereby they don't adhere to distance buying and selling regulations. Incredibly unhelpful and damn right rude on telephone and via email. Avoid at all costs!

Instant? 12 hours after paying, still waiting... I certainly haven't received my order in "seconds". Well, it's 50,000 seconds since payment was taken, and I'm still waiting.... Google search for "microsoft points instant" and unfortunate to land up here. Daughter desperate, so went to GamePointsNow and time from hitting confirm payment to email code arriving was 7 seconds. Now I notive other complaints where Gamesbite say "your order went to review" and that's their excuse. Mine went past review quicky, to processing, so let's see....

Frustrating!, Code was smudged so it took ages to decipher it. My son has Aspergers and so it caused real upset. When we bought these off you before the code was printed clearly, but this looked like a scratch card very badly scratched making it really difficult.

Unhappy, very unhappy Ordered 3mth gold membership, knew it would have to wait until office hours. So waited and order had been closed, phoned and was told I didnt pass system checks and had been declined and money would be refunded. What checks?? Its not a loan or credit, I pay you for something and you give me my product. Money has been taken to clearly that wasnt the issue, what is?? Guy on the phone couldnt even tell me what I had failed, useless. Used to be happy with gamesbite, not anymore!!