MARYLOU ACKERT
GBnot an everyday item.. Macorner is different because of all their different items you dont find every day..some are little but really cute..you can create your own family from pictures or from color, hairstyles & clothes that you pic out yourself..my siblings were amazed with their Christmas ornaments that I had made.. Even if a loved one has passed on, you can put wings on them & have them around as long as you have that ornament..this company is awesome!
Ashley Henderson
GBHorrible quality worse customer service Ornaments arrived - HORRIBLE quality: so blurry and pixelated. Reached out to customer service multiple times and they do not respond it’s been almost two weeks. When they did finally respond they asked for pictures which I already provided. Then offered replacement and it’s way past Christmas now so that’s not helpful and now no response again. They are horrible don’t order from them.
Mary E Foy
GBNo stars preferred No stars preferred Want refund for Christmas ornament not happy!!! No response .. After many attempts to contact them Reoccurring response of Jenn.. Thank you for contacting.. blah blah .. Not waiting my time In process of NYS Attorney General Complaint !!!!
Consumer
GBI would rather give 0 stars !!! Why can Macorner reply to positive feedback so promptly but cannot acknowledge negative feedback ???????????? I would rather give 0 stars !!!! Customer service is non existent !! Order number ORDER MC#1641278 Order 2 x blankets with different photos - I received 2 x blankets with the same photo ! Contacted macorner who replied and said they would send replacement if o covered cost of shipping. I was told to re-order, pay full price, email them my new order number and they’d refund - less shipping ! I have been charged full price and despite multiple emails chasing I have not received any response for 3 x weeks. Terrible company to deal with - do not use !!
K H
GBMacorner refused refund for broken item… I ordered two photo Christmas ornament balls as gifts. One was broken, the other had so much “snow” stuck to the photo that you couldn’t see it. I submitted refund ticket with the photos and details Macorner requested via email. I kept getting a runaround until Macorner stopped communication. I got no refund for broken item. Macorner sent a video showing how to tap the ornament to settle the snow. That didn’t work either. Macorner is frustrating to deal with and refused refund for broken item.