On 04/07/2023 I Brenda the manager of… On 04/07/2023 I Brenda the manager of The Smokin Joint had an issue with our computer. Andrew the technical support guy (whom I have had in past) was so helpful today. He's very polite and knowledgeable for all my technical issues. Hopefully I don't need any further assistance, if I do I hope he will be here to assist me if necessary in the future. Thanks so much. Respectfully Brenda TSJ

Please, do not use this POS Any new business owners out there must stay away like what other reviews are saying. I ordered the POS system, and it was okay when I used it. At least, it worked for a few weeks until I kept having receipt problems. It will happen once or twice during most days, and there is no way I could reprint the previous receipt to my customer after ringing up the next customer. My old POS was even better than this. I am incredibly disappointed. I invested $2,000 on this, and it failed to work well. Sadly, Conner was no longer working who was the person that helped me with this. I will probably cancel this for the next few months, and I hope it will because there were issues concerning how customer service does not update their customer very well. This will be the most arduous journey I have ever faced so far.

Very helpful and knowledgeable… Very helpful and knowledgeable personnel. They were able to diagnose the issue quickly and fix the issue promptly.

Shayan went above and beyond for… Shayan went above and beyond for excellent customer service. He was well informed and guided me through the process. All my questions were answered thoroughly and in a timely manner. Very impressed with this company!

Arend’s R&D saved us $10,000’s Arend went out of his way to research & develop a specific solution to our need. He developed a way for us to track & report employee lunches at our cafeteria. This allows us to deduct over $80,000 annually in employee lunch expenses. Talk about going above & beyond the call of duty!!