The 10% discount code emailed to me… The 10% discount code emailed to me didn't work when I tried to use it, CHRISTMAS 7T9TRBXZ. Definitely not the best way to keep a customer.

Digital portrait I had ordered a portrait in digital form. This arrived very quickly and requests for changes were also dealt with swiftly. Very satisfied and happy to work with them again

Above and Beyond I apparently messed up in the ordering process, and they went out of their way to help me fix my order and resolve my issue, plus it looks amazing. I can't wait to see my wife's reaction for a Valentines Day present.

Ok, bad as I hate to do this, I have to update this again I have tried contacting them via their own help email three times regarding my order and today it bounced back as undeliverable! They haven’t answered any of my other emails and now the provided phone number only rings busy. I paid almost 60 bucks for nothing!! I have no image to make adjustments to no digital file no suggestions to make our portrait it’s best!! And now it appears as though I’m going to get the shaft! Edit 10/22/22: Ok, I guess that lit a fire under them because I had a pic in my email today!! It’s funny and as long as they can do the revisions well enough, I’ll be more then happy with their service, they could still stand to be a bit more communicative with their customers though. Extra plus ultra update 10/28/22: I tried to contact them multiple times to make corrections to my order to which every email but the one I sent directly through their website bounced back as being undelivered!! They never responded to the one that got delivered, their number is always busy, and they have now marked my order as fulfilled and it’s on its way!! I got to make NO revisions to the ONE pic they sent me to make corrections to!!I can’t use it as it was. I only hope they see this and maybe offer a resolution!! Geez… as much of a hassle as this has been maybe look into other dozens of companies that offer similar services, I’ll be the martyr this time.

Could Not Use Any Picture I sent In You could not use any picture that I sent in. Which were pictures taken from the phone on your camera. (iphone 12). Kept getting request for better quality pictures. Not many people have tons of pictures not taken with a camera phone. So, its not just as easy as "sending in a picture". Waste of my time and now left with no Christmas present.