Horrible Birthday delivery experience! I had a delivery scheduled for 04/20 my mother's 101st BIRTHDAY! I checked the site all day to find out about the delivery and it said OUT FOR DELIVERY! Around 4:40 PM I found an email sent by 1-800-FLOWERS late night on 04/19 stating you couldn't fulfill the order! Too late to get another order delivered I had to find something LAST MINUTE for my mother's birthday. I WILL NEVER DO BUSINESS WITH 1-800-FLOWERS AGAIN. I will also let EVERYONE I can know how incompetent that company is!

Arrangement nice but was charged extra… Arrangement nice but was charged extra for delivery even though am a passport member. This is bait and switch.

I sent customer service an email to… I sent customer service an email to request that they change my recipient's telephone number. They responded immediately and changed the telephone number for me. The recipient loved her flower arrangement. It made her birthday very special.

All of my experiences with 1800flowers are wonderful! All of my experiences with 1800flowers are wonderful. Great prices, accurate and speedy shipping. I also purchase the Passport each year which saves a ton on shipping and handling. If there is ever an issue it gets fixed immediately. The florists all over the country that 1800flowers works with are fantastic and creative.

item never arrived My item never made it where it was supposed to go. I paid $25 shipping to ensure its delivery and still hasn’t arrived. My daughter already left so it’s pointless now. We were trying to wish her luck at a cheer competition and it never happened. So bummed. They did refund my money however so they made it right.