I sent customer service an email to… I sent customer service an email to request that they change my recipient's telephone number. They responded immediately and changed the telephone number for me. The recipient loved her flower arrangement. It made her birthday very special.

Terrible… ordered flowers on 4/22 for… Terrible… ordered flowers on 4/22 for delivery on 4/24. Received an email on 4/24 telling me flowers are being prepared… never arrived. Set up with customer service to redeliver 4/25… no delivery. Called and asked for a refund.. ridiculous … I wasted a lot of time chasing these flowers down and still never got them . Damn shame.

Disappointed… was so happy to hear that my flowers arrived and made my mom happy after her surgery. It was a beautiful bouquet. I was disappointed with the service. I paid extra for a delivery window but the flowers were delivered outside the expected delivery time and I paid for a balloon, but it was not delivered either. I was very disappointed, but since it was a surprise for my mom- she was happy and the flowers were beautiful. They did arrive same day, just late and missing an item! Luckily it was a beautiful bouquet of flowers and made my mom’s day!

All of my experiences with 1800flowers are wonderful! All of my experiences with 1800flowers are wonderful. Great prices, accurate and speedy shipping. I also purchase the Passport each year which saves a ton on shipping and handling. If there is ever an issue it gets fixed immediately. The florists all over the country that 1800flowers works with are fantastic and creative.

Took longer to deliver Took longer to deliver. Recipient was in the hospital had brain surgery. I spoke with a representative 3 times the day of scheduled delivery. I received an email saying they were delivered. Recipient received text saying would be delivered next day. I had to call again the day after scheduled delivery to get them delivered. Very unsatisfied with my experience.