Not a scam, just bad customer support. Actually not a scam, at least not to me. I got two emails about the package being delayed, they never did answer when i sent emails to them but i did get the package after a little over 1 month even though Ive read people have had to wait several and/or have not gotten their package at all. The customer support is trash but the product looked and worked very well and everything was spelled correctly.

Scam Really doubt this company actually exists. To me after more than a month waiting, all I got was a tracker of a package that wasn’t even mine. Scam ! Update: after 7 weeks the order arrived , so no scam after all, just not the fastest in order processing. Too late for the birthday present though …

Scam! Report Report Report Hello. I have also been scammed, but luckily. I have connections. Report them to reportfraud.ftc.gov and they are now being investigated, I also reported them to the better business bureau, and contact your bank about the fraud/scam. Luckily I used a credit card so it wasn’t my money, but good to know they’re being investigated because they refuse to give a refund just “delay” after “delay” . Such a scam.

DO NOT PURCHASE FROM THEM - Worst service ever Worst service ever. DO NOT PURCHASE FROM THEM After shipping delays “apparently” I asked for the order to be cancelled and refunded as it wasn’t going to make it in time as a gift. They kept sending a email apologising for the delay and never addressing my request until the 6th attempt when they said it’s been shipped and provided tracking. They then said they’ll issue me a return envelope. The item never arrived despite tracking saying it did. I was home the whole day. I even have a parcel Locker at my address. No evidence it arrived such as a picture of where it was left either. I asked for a refund again due to this and then repeatedly send an email saying it was sent here can you confirm you got it?

I have currently waited over a month… I have currently waited over a month for what was supposed to be a 5/6 day delivery as a gift. Time has gone and still no response or follow up. I have sent 4 email concerning the money a gave them and so far at this point nothing in return! Super pissed that people can do this type of thing to another person! So far horrible!! If I ever get what was promised and paid for I’ll do an updated review it’s been 5 weeks!