Not a scam, just bad customer support. Actually not a scam, at least not to me. I got two emails about the package being delayed, they never did answer when i sent emails to them but i did get the package after a little over 1 month even though Ive read people have had to wait several and/or have not gotten their package at all. The customer support is trash but the product looked and worked very well and everything was spelled correctly.

Ordering process on this shop was easy Ordering process on this shop was easy, the customer service was helpful, and the product is flawless. The embosser adds such a sophisticated touch to my library. Plus, it came sooner than expected!

A Must-Have for Bibliophiles If you love books, this custom embosser is a must-have! It's a beautiful tool that adds a personal touch to any library. Fast shipping and superb customer service were just the cherry on top.

Item recieved I can confirm that this is an actual company and they did fulfill my order - a personalized embosser - which was correct. It was no doubt very late and I started to have my doubts after not much information was available and the reviews here were largely saying it was a scam and no one had received anything.

34 days and still waiting They advertise 1-3 day shipping. Well, I ordered over a month ago and still no sign. Tracking shows the embosser comes from China amd takes days to even clear customs. They are FLAT OUT LYING about their order fulfillment. Their customer service is terrible. It takes two or three attempts to get them to respond. They said with high demand, it would take an additional 4-5 to ship (again, it's been a month). They told me that they did not have visibility on my exact order either. They hide comments on their IG posts so we can't provide feedback publicly. So disappointing.