I’m glad to see all these bad reviews… I’m glad to see all these bad reviews cause I went through exactly the same experience, stay away from the know and wedding wire, I wasted thousand of dollars on their fiasco one year lock, I got a few leads, none of them were real, I strongly concluded they are bots of fake leads cause I really tried to contact them back and none of them answered, I even called wedding wire for help and all you get is “oh you need to pay more Money to be up front! Ridiculous DONT ADVERTISE YOUR VENUE THERE!

Want my money back when I cancelled… Want my money back when I cancelled hotel reservation 2 hrs after I made it bc they lied, charged me more than my AAA rate would have been by adding extra charges for protections I didn't need. Had said rooms were set aside at a special price for the wedding. Only willing to give me a voucher to stay at a hotel they agree to and only in the next 120 days which I can't use. Company called THEKNOT.COM Refuse to give me my money back, reservation made and cancelled 2 months b4 the wedding!

Fraudulent hotel information provided I went to my niece's website on The Knot to make a hotel reservation. A block of rooms had been reserved at a discount. I was directed to a phone number that connected me NOT to the hotel, but to an Expedia agent who misrepresented that she was with the hotel and was providing me the discounted rate. She was not. $1200 later for two nights, when I realized that I did not receive the discount, i cancelled the reservation. I only received a refund for 1/2. although the hotel had placed their information correctly Expedia had changed the contact information on The Knot. Don't use them!

Immoral, Unethical, and Infuriating Their business practice should honestly be illegal. It's unethical at best, and infuriating to deal with. Their customer service/"account management" team keeps rotating account managers without notifying me, so I've had to deal with multiple people on multiple occasions. I haven't gotten a single quality lead from this platform. Every single one of them is unresponsive, and I have received several spam inquiries of people trying to fish and scam for information. TheKnot/WeddingPro/WeddingWire refuses to let me cancel or provide a refund. I will NEVER trust this company or hire them for ANY services EVER again.

The Knot Business Experience I work closely with Heather D. on The Knot, she does an outstanding job of ensuring our business utilizes all of the features on The Knot, the way it was intended to be optimally utilized. There were areas on the site, that weren't being used correctly she kindly and professionally pointed them out and has guided us to success. We don't have enough good things to say about Heather and The Knot. The up front investment may initially be expensive, but well worth your investment. Thank you for your hard work, Heather!