Shipment to UK - screwed up UPS never received package #1. It was sent again and missed special event but it arrived albeit 3 days late The website claims 4.9/5 rating on 9k+ reviews. Trustpilot states otherwise 16% 5 star) Poor communication all round including sending the order details and cost to recipien (that spoiled the surprise) Awful company/service - Will never go here again. Do not believe anything on their website. Use Paypal......

Avoid A Scam Tried to purchase before checking on trustpilot . Upon competing my bank alerted me that is a potential fraud and asked me to call ASAP and had the transaction cancelled thank goodness. After reading the reviews here I am pleased that my back detected a dodgy activity with the side . Phew

They’re scammers They’re scammers. I ordered well in advance they cancelled both orders and blaming me for cancellation when they are at fault. They’re not sending my money back either or making excuses like it will be processed. Terrible customer service and they take no accountability and blame the courier rather than owing up themselves. Will never order from them again and do not recommend anyone else to either.

Absolute scam of a business forked out… Absolute scam of a business forked out £80 for an email to say they haven’t got my selected item in stock and if I want to choose another or refund heard nothing back for a whole week. Absolute scam avoid avoid avoid Better off going to an actual florist as you’ll get what you want

I ordered a gift in August 2023 I ordered a gift in August 2023. Called customer service within hours to make sure my name was added as the sender. I find out in December that recipient did not know who sent them the gift. Customer service bad.