Just disappointed 2.5 stars.. I believe a signature should have been required or at least offered as my order wasn’t received by the recipient. After they sent the roses, they refunded me for the gift box due to being out of stock but I wouldn’t have ordered this if I knew that. ( The alternative box they sent looked small for $350+ worth of roses) I don’t want a replacement bc the moment is over. I’ve asked million roses to send the recipient a notice email to see if they knew about the package, but they didn’t want to. I would honestly change this bad review for a solution, thanks.

Same story as everyone else here: no delivery Same story as everyone else here: Order to be delivered on 13th Feb. No delivery, no news, no response from Customer service, parcel tracking shows that they created the label but never shipped the product. Is this a scam? Fortunately AMEX will get to block the payment if they don't deliver by 27 Feb (which would be 2 weeks late)

Not only did roses arrive late-wrong color Not only did roses arrive over a week after promised, the color was not what ordered, Customer service required that I jump through several hoops even though this organization made several unforgivable errors. I made no errors. I had asked them to send the correct color. They refused, implying that I was lying. All that they offered was a credit against my next purchase. Why would I want to do business with these incompetents again?

I'd give 0 stars if I could I'd give 0 stars if I could. Terrible customer service, they delete your comments on their social media. Ignore your messages and their telephone number does not work. I was promised Guaranteed Delivery for Valentine's Day, and no flowers for my Fiance today. This company is a scam!

I ordered a gift in August 2023 I ordered a gift in August 2023. Called customer service within hours to make sure my name was added as the sender. I find out in December that recipient did not know who sent them the gift. Customer service bad.