Lois
GBTerrible, ignored me Ordered as a birthday present for the 26th of December. Only got a confirmation, it had been a few weeks so I emailed, no replies, had to message them though Instagram which is unprofessional. Said I’d receive it within 48hours, been another week and still haven’t received. Messaged them and they left me on seen.... terrible customer service. Probably a scam
Shay
GBSCAM Worst customer service communication experience of my life. Initially, they provided no updates about why product was significantly delayed until I reached out. This is a scam. The "product" they give you is very low quality and nothing like depicted on the website in regard to animation quality. They refuse to provide refunds by the way and wanted to offer revisions which I accepted one which continued to be awful. As far as revisions go, I would not even know where to begin to instruct the artist on how to create image like what is presented online as what was received was so far off. The online photos on this company's website show real animation similar to the show, whereas what I have received looks like some sort of pencil or cheap marker drawing. Not to mention, the characters look nothing like us. The animals in the picture look like they're on some sort of amphetamine with their wild eyes. The colors of the clothing were not even correct. Nothing is correct. I can't believe I was even offered them as completed products. PLEASE SAVE YOUR 140 dollars. I plan to let everyone know
lucy rainbow
GBHasn’t turned up over 2 months later Placed the order on the 14th december, as a christmas present and it’s currently the 10th of February and it still has not arrived. I appreciate if it was a bit late due to christmas shipping and things but 2 months is taking the mick. After trying to get into contact with them for weeks, They’ve just told me that the frame broke during shipping and they’re sending another one. If I didn’t contact them they wouldn’t have even bothered
Stacey McAndrew
GBWould not recommend Would not recommend! Emails are not being delivered and only received a reply after commenting on an Instagram post. Got an email stating there had been a software bug that wouldn’t allow them to open my images. Hadn’t heard anything from them prior to this to ask for the images resending. Don’t waste your money.
Jess Thompson
AUSCAM SCAM SCAM ordered almost a month ago and haven’t received any info at all as to where my digital version is. it is advertised the artwork to be completed and sent to you within a few days which seems odd, taking awhile to make art is reasonable but false advertising isn’t. no response whatsoever to the emails i’ve sent asking how long the wait time will be and the number to ring is disconnected. don’t trust good reviews, they’re very likely to be fake!