Bad service Bad conduct and rude and never got the package bad experience I personally do not recommend this website.

Bait and Switch I ordered LED finger lights for a glow in the dark egg hunt. My order total was $131.25. A few days later I received a call from one of their representatives. I was asked about the number of lights I had ordered (6000) and was asked what they were for. She then told me there was a glitch in the system and she couldn't run our card. She said she would call back in a few hours when the glitch was fixed. She called back to tell me that she confirmed my order, but we might save even more if we purchased them from them "wholesale". She would have to transfer me to another representative. I really didn't have the time. she told me that my order would be over $1000! She said that there was a price glitch in the system when I ordered them. I have my receipt that I printed out when I ordered it.... but they won't honor it. It sounds to me like a bait and switch. I told the lady it just sounded scammy and to cancel the order. I was then sent an email that stated that they tried on numerous occasions to confirm the order by phone and email but couldn't do so. Therefore my order was being cancelled. Stay away from this place....it reeks of a scam.

Do not buy from them!!! I bought paint and powder for a school event and was told that it would stay charged for 24 hours all I had to do was charge for 15 mins in the light. Unfortunately it did not stay charged. The paint also was not water soluble like it says it is. I called customer service and she was so rude and uncaring. NEVER BUY FROM THEM!!! WASTE OF MONEY !!

Cool Glow Company DISHONEST and FALSE ADVERTISING on Amazon! Per Cool Glow Amazon listing "BUY WITH CONFIDENCE! They will not refund my purchase cost as the product is garbage like the glow in the pigment powder I purchased 2 small bags on April 28, 2017, a cost of $14.80 .of their Glow in the dark powder from there Amazon selling page and they wrote, "100% NO FUSS MONEY-BACK SATISFACTION GUARANTEE on our Glow In The Dark Pigment. In the unlikely event something disappoints you, we will willingly return your purchase price or arrange for a replacement set to be sent immediately without hassle. You have NOTHING TO LOSE. They will not refund my purchase after I contacted them on Amazon and will not back what they wrote. So a very dishonest and false advertising policy!

Deceptive advertising I bought a can of spray paint from Cool Glow based on a video that accompanied the product information on the web page. The video made it appear that this is black light paint, but it is not. I explained this in detail to the company, but Cool Glow refused to refund my money. I would never use this company again.